Heard Around Here

"They call them initiatives; I don’t know why. Maybe because there’s no other word for them."

"That’s why they do well. They have a case manager who is all over their case. That’s what a case manager is."

"I think people should not send me any more crappy emails. Don’t send me any more crap. I only want good emails. No more crap. And I hate auto-format. And people who suck."